Ticket Lab

Tired of looking like every other ticket panel on Discord? Try us. Be different.

Add Bot

Free while it's in the lab. No card, no catch.

Ticket Lab on a MacBook

Panels your server will want to show off

Most ticket bots post a gray embed from 2019. Ticket Lab panels are built on Discord's newest component system — banner art, clean separators, and custom emoji chips owned by the bot itself, so they cost your server zero emoji slots. This isn't a mockup style — it's the default.

Ticket LabAPP
Ticket Lab
Need something from us? Open a ticket and it goes straight to the team.
General Support — questions, issues, anything at all.
Partnership — propose a collab with the community.
Staff Report — sealed. Read by the team you choose, only.
Choose the type of ticket
Ticketing by Buildable Labs — buildablelabs.dev

Rich where the others charge rent

Everything below ships in the free bot. If a feature costs money elsewhere, that's usually where we started.

Custom ticket types

Your dropdown, your categories — support, reports, applications, anything. Up to 25 types, each with its own intro message and emoji chip.

Per-team routing

Every type opens to its own staff role. Support goes to support, reports go up the chain — automatically.

Sealed reports

Report tickets are visible to the team you pick and no one else. The person being reported can't see the room exists.

Transcripts, twice

Every closed ticket logs a full transcript to your channel of choice — and DMs a copy to whoever opened it. Their records, not just yours.

Hidden staff commands

$close · $rename · $add · $remove
Fast in-ticket controls only your staff can see. Slash commands included for everyone else.

No hosting, no code

Invite the bot, run one setup command, post your panel. No servers to rent, no tokens to guard, nothing to babysit at 3am.

Premium

Everything is free while we're in the lab.

Ticket Lab is being built in the open by Buildable Labs. Early servers get the full feature set, free — and when Premium arrives (deeper analytics, custom branding, higher limits), founding communities keep what they have. The room is never gated.

Built in public, with the people who use it

Feature requests, support, and the changelog all live in the Buildable community. Docs ship alongside the bot — until then, the fastest answer is a human in the server.

Join the Community