Commands

Everything the bot answers to. Built in the open โ€” ๐ŸŸข live today, ๐Ÿ”ต shipping with the engine.

For everyone

No role needed โ€” any member can use these.

/help

What Ticket Lab is and where everything lives โ€” setup, website, support, legal.

Live
/close

Close the ticket you're in. Fires the transcript โ€” one to your server's log channel, one DM'd to the opener.

In the lab

For admins

Requires Manage Server.

/setup

The in-Discord setup wizard โ€” ticket types, staff roles, categories, transcript channels. No dashboard required. The command answers today; the wizard is next on the bench.

In the lab
/ticketpanel

Post your ticket panel โ€” banner art, custom emoji chips, dropdown of your ticket types โ€” in any channel.

In the lab

For staff โ€” inside tickets

Fast text commands only your staff can see, usable in any ticket they have access to. Every one has a slash twin for people who prefer it.

$close

Close the ticket on the spot.

In the lab
$rename <name>

Rename the ticket channel โ€” keep the queue readable.

In the lab
$add @user

Pull someone into the ticket.

In the lab
$remove @user

Take someone out of it.

In the lab